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What U.S. iGambling Operators Can Learn from Global Markets

Himanshu Sharma

The U.S. iGambling market has sprinted from zero to scale in just a few years, yet it’s still young compared with the U.K., Europe, and Australia. Looking outward is the shortcut: mature markets have already made (and paid for) the mistakes that the U.S. can avoid. This article distills the most transferable lessons—and shows what iGambling operators can apply them to win responsibly and sustainably.

The Market Backdrop: Big Growth, Bigger Expectations

US Gambling Map

The U.S. online gambling market was estimated at $12.68B in 2024 and is forecast to grow at ~9.8% CAGR (2025–2030), with live-dealer formats and immersive experiences rising fastest. Meanwhile, the broader U.S. commercial gaming industry posted record revenues in 2024, with iGaming and sports betting central to the gains. These tailwinds create both opportunity and scrutiny—especially around advertising, player safety, and data use.

Global iGaming Revenue

What Global Leaders Already Learned (So You Don’t Have To)

Table: Key Differences — U.S. vs Europe/Australia iGambling Markets

AspectU.S. MarketEurope / Australia Market
Regulatory MaturityFragmented, state-led, still evolvingCentralized, long-established frameworks
Product MixHeavy sportsbook focusBalanced: casino, poker, live dealer, social
Responsible Gambling (RG)Emerging standards, voluntary programsStrict, mandatory RG tools & audits
Mobile AdoptionGrowing fast, still improving UXMature, near-universal mobile-first design
Data UtilizationAcquisition-focusedLTV-driven personalization & retention

1) Diversify beyond sportsbook

In Europe and Australia, the leaders don’t rely on one product. They balance sportsbook + casino + live casino + poker + social formats to smooth revenue and widen appeal. U.S. operators should keep building true multi-product ecosystems that cross-sell intelligently and insulate against seasonality.

2) Go mobile-first (and instant)

Live Betting

Globally, the majority of bets happen on mobile. Frictionless sign-up, fast KYC, in-play UX, and instant deposits/withdrawals are table stakes. The lesson: obsess over latency and clarity—especially for live markets and micro-bets.

3) Bake in Responsible Gambling from day one

The U.K. experience shows that self-exclusion tools, spending limits, ad controls, and data-led harm detection are no longer optional. U.S. brands can stay ahead of regulation (and reputational risk) by adopting RG standards early and publicly participating in industry initiatives. Recent U.S. developments, such as the Responsible Online Gaming Association (ROGA) underline the direction of travel.

4) Localize like every state is a country

Winning globally has always meant hyper-local execution: payments, promotions, pricing/odds formats, language, and cultural nuances. The U.S. is no different—each state is effectively its own market, with distinct taxes, bonus rules, and ad limits. Teams, tooling, and reporting should mirror that reality.

For example, New Jersey’s competitive tax regime and Pennsylvania’s high promotional limits demand different go-to-market strategies.

Ontario, while technically in Canada, operates like a U.S. state with open licensing—making it a strong comparative case.

5) Use data for retention, not just acquisition

International leaders win via lifetime value (LTV)—segmenting customers, personalizing offers, and predicting churn across products. U.S. brands should prioritize CRM and data science to grow share of wallet, not just sign-ups.

How the U.S. Pioneers Are Shaping the Industry

FanDuel: Share leader and mobile performance benchmark

By most recent industry tallies, FanDuel has led the U.S. sportsbook market share—often cited around the ~40% mark—with scale advantages in product, pricing, and paid media. The brand’s expanding iCasino footprint points to the diversification playbook.

BetMGM: Co-leader in U.S. iGaming with multi-brand depth

Jointly owned by MGM Resorts and Entain, BetMGM pairs a casino pedigree with a growing sportsbook, supported by a multi-brand strategy (e.g., BetMGM, Borgata Casino). Company updates emphasize disciplined growth and a clear path toward sustained profitability—illustrating how product breadth + operational rigor can scale nationally.

Stake.us: Digital-native sweepstakes model and product experimentation

Stake.us operates in the sweepstakes-casino category, a model that uses virtual currencies and prize redemption rather than direct real-money wagering. The format has drawn significant attention—and, recently, legal scrutiny—which underscores two critical lessons for U.S. entrants: (1) be explicit and transparent in consumer education; (2) future-proof compliance as case law evolves. 

Other notable pioneers

  • DraftKings continues to innovate across sportsbook and iCasino while pushing deeper into content and community.
  • Caesars leverages brand equity, media partnerships, and rewards ecosystems to compete efficiently.
  • bet365 brings global product depth and in-play expertise to newly opened states.
  • Fanatics blends commerce and fandom data into a differentiated acquisition flywheel.

The common thread: ecosystem building—integrating media, rewards, retail, and community to reduce acquisition costs and increase loyalty.

A Practical U.S. Playbook, Informed by the World

  1. Balance the portfolio. Build a multi-product offering (sportsbook + casino + live dealer + social formats) and cross-sell with intent.
  2. Obsess over mobile UX. Streamline sign-up, KYC, and funding; make live markets and micro-bets lightning fast and intuitive.
  3. Operationalize RG. Promote self-exclusion, deposit limits, and cooling-off in-product; publish an annual RG transparency report. States like Michigan and New Jersey are already integrating mandatory self-exclusion tools, setting early compliance benchmarks
  4. Localize at the state level. Treat payments, promos, and media like 50 distinct go-to-markets—not one national plan.
  5. Invest in retention. Mature CRM, real-time personalization, and LTV modeling should be core capabilities, not side projects.
  6. Be compliance-first. Learn from Europe’s crackdowns: rigorous ad standards, data privacy, clear T&Cs, and content controls today prevent costly resets tomorrow.
  7. Tell the story. Trust builds advantage—publish RG results, hire independent auditors, and participate in cross-industry safety initiatives.

Conclusion: Learn Globally, Lead Locally

The next wave of winners won’t just spend more on acquisition—they’ll learn faster. By adapting global lessons on diversification, mobile execution, responsible gambling, localization, and data-driven retention, U.S. operators can build durable brands that regulators trust and players love. FanDuel’s scale, BetMGM’s iCasino depth, Stake.us’s digital-native experimentation, and the push by other pioneers all point to a maturing market that rewards discipline and transparency as much as growth.

Related
The Rise of Alternative Gaming Models: Understanding Sweepstakes vs. Traditional Casinos in the US
Countries with the Most Bonuses and Offers in Sports Betting and Casinos

FAQs

Why should U.S. iGaming operators study global markets?

Global markets offer proven lessons, helping U.S. operators avoid mistakes and build sustainable, compliant growth models.

What’s the biggest advantage of diversifying beyond sportsbooks?

Diversification stabilizes revenue, appeals to wider audiences, and reduces reliance on seasonal sports-betting cycles.

How can responsible gambling practices help U.S. operators?

Strong RG frameworks build trust, reduce regulatory risks, and enhance player safety through proactive transparency.

Why is localization vital in the U.S. market?

Each state operates differently; localized strategies in payments, promotions, and compliance drive better customer engagement.

How does data improve player retention?

Advanced data analysis personalizes experiences, predicts churn, and increases lifetime value through targeted CRM efforts.

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Himanshu has worn many hats as an editor and content manager, exploring an impressive range of subjects over the years. But it’s in the world of sports and iGaming where he’s truly found his stride. At The Playoffs, he brings his passion for storytelling and editorial instincts to the forefront. 

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